When you need help but don't know where to turn, we can find the right resources to help you get the support you need.
Our expert and caring staff respect your privacy. Based on your needs, we can refer you to human and community services such as:
- crisis and basic needs support
- government
- health care
- housing
- income support and employment programs
- arts, culture, and recreation programs
You can reach us at help@bpl.on.ca, connect online using the yellow Contact Us button on every web page, or call our main telephone number at 905.639.3614 during open hours. We aim to reply to you within two working days.
Help in the Community
For information that's always available, we recommend these resources:
Halton Community Services Directory
Start your search by looking at the online Halton Community Services Directory, a public directory of local community and human service information for Burlington and the surrounding area.
2-1-1 for Local Community Information
Call or text 2-1-1 from anywhere in Ontario for free information and referral. Always open with services in English and French. You can also ask for service in other languages when you call.
3-1-1 for Regional Services Information
Call 3-1-1 to reach Access Halton. Services are available in more than 170 languages.
9-8-8 for Suicide Crisis Helpline
Call or text 9-8-8 from anywhere in Canada to reach a mental health support worker 24/7.